Privacy Policy
Howprimeharbgrp protects and manages your personal information
Introduction
Atprimeharbgrp, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our seasonal budget adjustment platform. We're committed to being transparent about our data practices and ensuring you have control over your information.
This privacy policy applies to all services provided byprimeharbgrp Limited, a company registered in England and Wales. When you use our platform at primeharbgrp.com, you trust us with your financial data, and we take that responsibility seriously. We've designed this policy to be comprehensive yet readable, covering all aspects of how your data flows through our systems.
Information We Collect
We collect several types of information to provide you with personalized seasonal budget recommendations and financial planning tools. Understanding what we collect helps you make informed decisions about sharing your data with us.
Personal Information You Provide
- Name, email address, and contact details when you create an account
- Financial information including income, expenses, and budget categories
- Seasonal spending patterns and financial goals
- Bank account information if you choose to connect accounts
- Communication preferences and notification settings
- Feedback and support requests you send to our team
Information We Collect Automatically
When you use our platform, we automatically collect technical information to improve your experience and ensure security. This includes your IP address, browser type, device information, and how you interact with our features. We also track which budget adjustment tools you use most frequently to personalize your dashboard.
How We Use Your Information
Your data powers the intelligent seasonal budget adjustments that make primeharbgrp valuable. We analyze your spending patterns to predict when you'll need to adjust your budget for holidays, seasonal expenses, or irregular income periods.
Budget Analysis
We analyze your financial data to create personalized seasonal budget recommendations and identify spending patterns unique to your lifestyle.
Service Improvement
Usage data helps us understand which features work best and where we can make improvements to better serve your financial planning needs.
Communication
We use your contact information to send important account updates, seasonal budget alerts, and optional tips for financial planning.
Security
Technical information helps us detect suspicious activity, prevent fraud, and keep your financial data secure from unauthorized access.
Data Sharing and Third Parties
We don't sell your personal information to advertisers or data brokers. However, we do work with trusted service providers who help us deliver our budget adjustment services effectively. These partnerships are carefully managed to protect your privacy.
| Service Type | Purpose | Data Shared |
|---|---|---|
| Cloud Infrastructure | Secure data storage and processing | Encrypted financial data |
| Payment Processing | Subscription billing | Payment information only |
| Analytics Services | Platform improvement | Anonymized usage data |
| Customer Support | Help desk services | Support tickets and communications |
All third-party providers are contractually required to protect your data and use it only for the specific services they provide to us. We conduct regular audits to ensure these standards are maintained.
Your Privacy Rights
Under UK data protection law, you have significant control over your personal information. These rights ensure you can manage your data according to your preferences and circumstances.
Access Your Data
Request a complete copy of the personal information we hold about you, including how we've used it and who we've shared it with.
Correct Inaccuracies
Update or correct any personal information that's inaccurate or incomplete. You can make many changes directly in your account settings.
Delete Your Data
Request deletion of your personal information, subject to certain legal and legitimate business requirements.
Restrict Processing
Limit how we use your data in specific circumstances while we address any concerns you have about its accuracy or use.
Data Portability
Receive your personal data in a structured format that you can transfer to another service provider if you choose to leave primeharbgrp.
Object to Processing
Object to certain uses of your personal information, particularly for marketing purposes or when we process data based on legitimate interests.
To exercise any of these rights, simply contact our privacy team using the details below. We'll respond to your request within one month, though complex requests might take slightly longer.
Data Security and Retention
Protecting your financial information is our highest priority. We use bank-level security measures including encryption, secure data centers, and regular security audits to keep your information safe from unauthorized access, alteration, or disclosure.
Security Measures
- End-to-end encryption for all sensitive financial data
- Multi-factor authentication for account access
- Regular penetration testing and vulnerability assessments
- Secure data centers with physical access controls
- Employee training on data protection best practices
- Automated monitoring for suspicious activities
Data Retention
We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Account information is retained while your account is active and for seven years after closure to meet financial record-keeping obligations. Usage data is typically deleted after three years unless required for legal compliance.
International Data Transfers
While we primarily store and process your data within the UK and European Economic Area, some of our service providers may be located in other countries. When we transfer your data internationally, we ensure it receives the same level of protection as required under UK law.
We use approved safeguards such as Standard Contractual Clauses and adequacy decisions to protect your data during international transfers. Our cloud infrastructure partners maintain certifications that meet UK and EU privacy standards.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in, and understand how you use our features to make improvements.
Essential cookies are necessary for our platform to function properly and cannot be disabled. Optional cookies for analytics and personalization can be managed through your browser settings or our cookie preference center. We don't use cookies for advertising or tracking you across other websites.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform at least 30 days before the changes take effect.
Minor updates that don't affect your rights or how we use your data may be made without prior notice. We recommend checking this page periodically to stay informed about our current practices.
Privacy Questions or Concerns?
If you're not satisfied with our response to your privacy concerns, you have the right to contact the Information Commissioner's Office (ICO), the UK's data protection authority.